ZOETIS DIAGNOSTICS
Anytime* support for your clinic
Rely on a global network of board-certified clinical pathologists and specialists who are ready to provide expert guidance when and where you need it, for the support you need to diagnose and treat any case.
Board-certified specialist support that elevates care
- Insights in minutes or hours with advanced testing and guidance via Vetscan Imagyst®1-4
- Complimentary remote consultation with clinical specialists†
- Add-on expert reviews from Zoetis clinical pathologists‡
- Results and support available on ZoetisDx.com
Meet some of the clinical specialists supporting you and your patients
The Zoetis Virtual Laboratory gets you fast expert insights, so you can move forward with confidence.
- Anytime* remote specialist consultations on any case
- Pathologist review for Vetscan Imagyst and Zoetis Reference Laboratories
Dr. Stefanie Mitze
DVM, DipECVIM-CA, MRCVS
Clinical Consultant,
Zoetis Virtual Laboratory
Dr. Ashley Parsley
DVM, DACVP (Clinical)
Clinical Pathologist,
Zoetis Virtual Laboratory
Dr. Kelsey Legendre
DVM, DACVP (Clinical)
Clinical Pathologist,
Zoetis Virtual Laboratory
Integrated diagnostic services
ZoetisDx enables 24/7 access to diagnostic results, scheduling for complimentary consultations with board-certified clinical specialists and requests for Add-On Expert Reviews‡, all from a single, easy-to-use online platform.
All-in-one diagnostics with Vetscan Imagyst
Vetscan Imagyst
First-of-its-kind technology that offers AI fecal, AI urine sediment, AI dermatology, AI blood smear and digital cytology image transfer on one analyzer.
Downloadable Resources
Looking for more information? Find what you need in our Resource Center.
Bringing specialist-level medicine to your clinic
The Zoetis Virtual Laboratory is a three-in-one platform that provides you with fast, anytime access to expert support, connects you to insights from a range of interconnected diagnostic services, and powers expert-level results with AI-driven technology on the Vetscan Imagyst.
- Best-in-class AI
- Anytime* expert support
- Connected diagnostic insights
Discover the difference Zoetis Diagnostics can make in your clinic
Contact us today to learn more about how our diagnostics portfolio can help you provide elevated patient care.
Customer Service, Support & Ordering
Mon – Fri: 8:30am – 6:30pm ET
Vetscan and i-STAT Technical Support
24 hours a day, 7 days a week, 365 days a year
1-888-963-8471
Zoetis Reference Laboratories Customer Service, Support & Ordering
Monday – Friday: 8:00 AM – 8:30 PM ET
Saturday: 9:00 AM – 5:30 PM ET
Sunday: Closed
1-888-965-9652
Need Technical Support?
Our support team is available to answer product questions and provide guidance.§
* Dependent on consultant availability.
† The use of Vetscan Fuse plus at least one Zoetis Diagnostics analyzer or service, such as Vetscan Imagyst, required.
‡ Option to submit digital slide image to our network of clinical pathologists as needed. Additional costs may apply.
§ If you are a pet owner looking for treatment recommendations, please contact your veterinarian.
References: 1. Data on file, Study No. D870R-US-21-045, 2021, Zoetis Inc. 2. Nagamori Y, Sedlak RH, DeRosa A, et al. Evaluation of the VETSCAN IMAGYST: an in-clinic canine and feline fecal parasite detection system integrated with a deep learning algorithm. Parasit Vectors. 2020;13(1):346. doi:10.1186/s13071-020-04215-x. 3. Data on file. Study No. DHXMZ-US-23-218, Zoetis Inc.4. Data on file, Study No. DHX6Z-US-23-222, 2023, Zoetis Inc.