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Gain deeper insights through a unique diagnostic workflow

The Virtual Laboratory is an online platform of interconnected diagnostic services that can help you deliver individualized, specialist-level care within your clinic.

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Anytime* expert support

Access to a global network of expert pathologists and clinical specialists, for the support you need to make fast, confident treatment decisions

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Best-in-class AI analysis

Cutting-edge AI across multiple indications on a single analyzer with the Vetscan Imagyst®, for expert-level insights within minutes.1-4

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Connected diagnostic insights

Diagnostic results from point-of-care analyzers, reference laboratories and specialists integrated with your practice through the ZoetisDx platform.

Fast answers for a clear path forward

  • AI diagnostics backed by real human pathology expertise
  • Fast access to specialists whenever you need support
  • Fully connected workflow from tests to results
  • Same-day cytology results for rapid decision making
  • Clear answers for your customers from the first visit
  • In-house case management for better continuity of care

Downloadable Resources

Looking for more information? Find what you need in our Resource Center.

Discover the difference Zoetis Virtual Laboratory can make in your clinic

Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.

Customer Service, Support & Ordering

Mon – Fri: 8:30am – 6:30pm ET

Vetscan and i-STAT Technical Support

24 hours a day, 7 days a week, 365 days a year

1-888-963-8471

Zoetis Reference Laboratories Customer Service, Support & Ordering

Mon – Fri: 8:00am – 9:30pm ET

Saturday: 9:00am – 8:30pm ET

Sunday: Closed

1-888-965-9652

Need Technical Support?

Our support team is available to answer product questions and provide guidance.

* Dependent on consultant availability.

If you are a pet owner looking for treatment recommendations, please contact your veterinarian.

References: 1. Data on file, Study No. D870R-US-21-045, 2021, Zoetis Inc. 2. Nagamori Y, Sedlak RH, DeRosa A, et al. Evaluation of the VETSCAN IMAGYST: an in-clinic canine and feline fecal parasite detection system integrated with a deep learning algorithm. Parasit Vectors. 2020;13(1):346. doi:10.1186/s13071-020-04215-x. 3. Data on file, Study No. D870R-US-22-053, Zoetis Inc. 4. Data on file. Study No. DHXMZ-US-23-218, Zoetis Inc.

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