ZOETIS DIAGNOSTICS
Convenient account management for existing customers
Already a Zoetis Reference Laboratories customer? Visit ZoetisDx.com to view patient test orders, status and results, along with a complete directory of services, Zoetis Reference Laboratories policies and more.
Integrated diagnostic insights
Log in from any device to order testing, review and share diagnostic results, request expert support and schedule same-day send out to Zoetis Reference Laboratories on a single, easy-to-use online platform.
Print shipping labels
Easily access UPS shipping labels by completing a simple online form.
Easy supply ordering
We are happy to provide your routine laboratory supplies at no charge. To order supplies, please call Customer Service at 1-888-965-9652 or access eCommerce at shop.zoetis.com for all your supplies.
Downloadable Resources
Looking for more information? Find what you need in our Resource Center.
Discover the difference Zoetis Reference Laboratories can make in your clinic
Contact us today to learn more about how our diagnostics portfolio can help you provide elevated patient care.
Customer Service, Support & Ordering
Mon – Fri: 8:30am – 6:30pm ET
Vetscan & i-STAT Technical Support
24 hours a day, 7 days a week, 365 days a year
1-888-963-8471
Zoetis Reference Laboratories Customer Service, Support & Ordering
Monday – Friday: 8:00 AM – 8:30 PM ET
Saturday: 9:00 AM – 5:30 PM ET
Sunday: Closed
1-888-965-9652
Need Technical Support?
Our support team is available to answer product questions and provide guidance.*
* If you are a pet owner looking for treatment recommendations, please contact your veterinarian.