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ZOETIS DIAGNOSTICS

Convenient account management for existing customers

Already a Zoetis Reference Laboratories customer? Visit ZoetisDx.com to view patient test orders, status and results, along with a complete directory of services, Zoetis Reference Laboratories policies and more.

Integrated diagnostic insights

Log in from any device to order testing, review and share diagnostic results, request expert support and schedule same-day send out to Zoetis Reference Laboratories on a single, easy-to-use online platform.

Visit ZoetisDx.com


Print shipping labels

Easily access UPS shipping labels by completing a simple online form.

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Easy supply ordering

We are happy to provide your routine laboratory supplies at no charge. To order supplies, please call Customer Service at 1-888-965-9652 or access eCommerce at shop.zoetis.com for all your supplies.

Submit an order

Downloadable Resources

Looking for more information? Find what you need in our Resource Center.

Discover the difference Zoetis Reference Laboratories can make in your clinic

Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.

Customer Service, Support & Ordering

Mon – Fri: 8:30am – 6:30pm ET

Vetscan & i-STAT Technical Support

24 hours a day, 7 days a week, 365 days a year

1-888-963-8471

Zoetis Reference Laboratories Customer Service, Support & Ordering

Mon – Fri: 8:00am – 9:30pm ET

Saturday: 9:00am – 8:30pm ET

Sunday: Closed

1-888-965-9652

Need Technical Support?

Our support team is available to answer product questions and provide guidance.*

* If you are a pet owner looking for treatment recommendations, please contact your veterinarian.

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Request Support

Use this form to make product inquiries, report a product related event, or raise a product quality issue, and a Zoetis Representative will be in touch.

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Request a demonstration

Request More Information

Ready to see our diagnostic portfolio in action? Simply complete the form below and a Zoetis representative will be in touch to answer your questions, provide more information or schedule your complimentary demonstration.

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Request more information

Request More Information

Interested in hearing more about the new technology partnership with Covetrus Pulse™? Simply complete the form below to learn more or schedule an installation with a Zoetis Representative.

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Request an Integration

Request an Integration

Use this form to request a bidirectional integration and a Zoetis representative will be in touch.

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