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ZOETIS DIAGNOSTICS

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Transforming diagnostics as you know it

Leveraging decades of animal health experience, Zoetis delivers cutting-edge testing solutions and revolutionary technologies, helping you provide individualized care to every patient.

Bringing specialist-level medicine directly to your clinic

The Zoetis Virtual Laboratory is an integrated support network of board-certified specialists paired with expert-level AI1-10, providing actionable insights to help you diagnose and treat with confidence.

    Best-in-class AI
  • Powerful deep learning AI analysis, backed by years of demonstrated reliability and millions of scans completed*
    Anytime† expert support
  • Convenient expert review and complimentary specialist consultations available via Zoom or email, for the support you need to diagnose any case
    Connected diagnostic insights
  • Fully integrated workflow with point-of-care results, specialist consultation insights and Zoetis Reference Laboratories — all accessible in your ZoetisDx portal

Partner with board-certified experts for diagnostic support

You are not alone. Together, we’re proud to support your practice and patients at every step of the care continuum.

  • A global team of knowledgeable, board-certified specialists
  • Expert guidance through diagnosis and treatment decisions across 14+ specialties
Slide 1

Dr. Carolyn Grimes

DVM, DACVP

Head of Diagnostics Medical Services, Global Diagnostic Laboratories
Slide 1

Dr. Lisa Hann

DVM, DACVIM

Clinical Consultant, Zoetis Virtual Laboratory
Slide 1

Dr. June Huang

DVM, PhD, DACVP

Clinical pathologist and Technical Manager

World-leading legacy in animal health innovation

70+
years of experience in animal health
100+
countries selling Zoetis products
8
core species supported by Zoetis
~14,100
Zoetis colleagues
~1,600
R&D colleagues
~4,100
field force members

Discover the difference Zoetis Diagnostics can make in your clinic

Contact us today to learn more about how our diagnostics portfolio can help you provide elevated patient care.

Customer Service, Support & Ordering

Mon – Fri: 8:30am – 6:30pm ET

Vetscan and i-STAT Technical Support

24 hours a day, 7 days a week, 365 days a year

1-888-963-8471

Zoetis Reference Laboratories Customer Service, Support & Ordering

Mon – Fri: 8:00am – 9:30pm ET

Saturday: 9:00am – 8:30pm ET

Sunday: Closed

1-888-965-9652

Need Technical Support?

Our support team is available to answer product questions and provide guidance.§

* Completed on Vetscan Imagyst.

Dependent on consultant availability.

As of December 31, 2023.

§ If you are a pet owner looking for treatment recommendations, please contact your veterinarian.

References: 1.Data on file, Study No. DHX6Z-US-23-205, 2024, Zoetis Inc. 2. Data on file, Study No. DHX6Z-US-23-206, 2024, Zoetis Inc. 3. Data on file, Study No. DHX6Z-US-23-209, 2024, Zoetis Inc. 4. Data on file, Study No. DHX6Z-US-24-257, 2024, Zoetis Inc. 5. Data on file. Study No. DHX6Z-US-24-242, 2024, Zoetis Inc. 6. Data on file, Study No. DHX6Z-US-24-275, 2024, Zoetis Inc. 7. Data on file, Study No. DHX6Z-US-24-276, 2024, Zoetis Inc. 8. Data on file, Study No. DHX6Z-US-23-222, 2023, Zoetis Inc. 9. Data on file, Study No. DHX6Z-US-22-131, 2022, Zoetis Inc. 10. Data on file. Study No. DHXMZ-US-24-235, 2024, Zoetis Inc.

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