Comprehensive practice support for proactive care



Proactive medical insights
- Establish baseline diagnostics to help detect underlying conditions before symptoms appear
- Optimise diagnosis and treatment decisions with detailed patient trending
- Incorporate a preventative approach to provide enhanced patient care



Optimised practice infrastructure
- Get tailored support for staff training and client education
- Streamline case management with established diagnostic trending across patient records
- Access end-to-end support on every case with the Zoetis Virtual Laboratory



High-value patient care
- Deliver enhanced patient care through a proactive approach
- Build strong client relationships with routine testing and holistic care plans
- Drive clinic growth by integrating expanded testing options into personalised wellness plans
Implement StayWell in your practice in 4 simple steps
StayWell sets you up for success with ongoing support, guidance and education, so you can make the most of diagnostic health screening.
Step 1
PlanWell
From choosing a new diagnostic protocol to communicating more confidently to your clients, together we create a plan to achieve your goals.
Expand +Step 2
LearnWell
StayWell makes preventative care a more comfortable conversation for your staff with in-clinic workshops, on-demand courses and live webinars.
Expand +Step 3
WorkWell
With a range of educational materials and digital tools, StayWell helps you educate pet owners on the value of preventative care.
Expand +Step 4
CareWell
Through routine checkpoints, we celebrate your successes and monitor progress to help you become an even more valuable partner to your clients.
Expand +Maximising impact through partnership
See how StayWell supports our customers *USA customer
“The FurWell brand stands out for its simplicity, convenience and excellence — this has made Zoetis a natural partner. Zoetis' programmes, panels and ongoing education align well with [our] clinic's values and have greatly contributed to [our] success as a business.”
Dr. Tyler Simpson, Veterinarian and Owner FurWell Veterinary Hospital, SC USA



Integrated with the full portfolio
StayWell works with the full cutting-edge Zoetis Diagnostics portfolio — including point-of-care analysers, testing and anytime expert support through Zoetis Virtual Laboratory — to enable a complete diagnostic picture for deeply informed insights.
Discover the difference Zoetis Diagnostics can make in your clinic
Contact us today to learn more about how our diagnostics portfolio can help you provide elevated patient care.
Customer Service, Support & Ordering
Mon - Thurs: 9.00 am – 5.00 pm GMT
Friday 9.00 pm – 4.00 pm
0345 300 8034 option 3
Vetscan and i-STAT Technical Support
Sunday 11.00 pm – Friday 11.00 pm
0345 300 8034 option 1
Zoetis Reference Laboratories Customer Service, Support & Ordering
Mon-Fri 7:30am – 11:00pm ET
Saturday 8:00am – 10:00pm ET
Sunday 10:00am – 8:30pm ET
1-888-965-9652
Need Technical Support?
Our support team is available to answer product questions and provide guidance.*
* Dependent on consultant availability.
† If you are a pet owner looking for treatment recommendations, please contact your veterinary surgeon.