ZOETIS DIAGNOSTICS
Anytime* support for your clinic
Rely on a global network of board-certified clinical pathologists and clinical specialists who are ready to provide expert guidance anytime*, from anywhere, for the support you need to diagnose any case.
Specialist support that elevates care
- Virtual consultation with clinical experts at no additional cost†
- Results and support available on a single, centralised platform
- Expert test reviews from board-certified clinical pathologists‡
- Optimal patient care with rapid, reliable expert guidance
Integrated diagnostic services
ZoetisDx enables 24/7 access to diagnostic results, scheduling for complimentary consultations with board-certified clinical specialists and requests for Add-On Expert Reviews‡, all from a single, easy-to-use online platform.
All-in-one diagnostics with Vetscan Imagyst®
Vetscan Imagyst
First-of-its-kind technology that offers AI fecal, AI urine sediment, AI dermatology, AI blood smear and digital cytology image transfer on one analyzer.
Bringing specialist-level medicine to your clinic
The Zoetis Virtual Laboratory is a three-in-one platform that provides you with fast, anytime access to expert support, connects you to insights from a range of interconnected diagnostic services, and powers expert-level results with AI-driven technology on the Vetscan Imagyst.
- Anytime* expert support
- Best-in-class AI
- Connected diagnostic insights
Discover the difference Zoetis Diagnostics can make in your clinic
Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.
Customer Service, Support & Ordering
Mon – Fri: 8:00 am – 16:30 pm EST
1-800-663-8888
Zoetis Reference Laboratories Customer Service, Support & Ordering
Mon – Fri: 8:00am – 9:30pm ET
Saturday: 9:00am – 8:30pm ET
Sunday: Closed
1-888-965-9652
Need Technical Support?
Our support team is available to answer product questions and provide guidance.§
24 hours a day, 7 days a week, 365 days a year
1-888-746-2395 (En/Fr)
AlphaTrak product supports for pet owners
Mon – Thr : 9.00 am – 5.00 pm EST
Friday : 9.00 am – 1.00 pm EST
1-800-461-0917
* Dependent on consultant availability.
† The use of Vetscan Fuse plus at least one Zoetis Diagnostics analyzer or service, such as Vetscan Imagyst, required.
‡ Option to submit digital slide image to our network of clinical pathologists as needed. Additional costs apply.
§ If you are a pet owner looking for treatment recommendations, please contact your veterinarian.