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Access to a world of insights at your fingertips

  • Integrated in-clinic diagnostics and support resources on one platform
  • Intuitive workflow for faster, more informed decisions
  • Synchronises results with your PIMS and ZoetisDx.com
  • Coordinates and runs multiple tests and analysers from a single screen
  • Manages test orders between select PIMS and the Hub for effortless invoicing

Connect the Vetscan Hub for streamlined diagnostics

1

Complete onboarding to the Vetscan Hub with a simple, guided set-up.

2

Connect the Vetscan Hub to your PIMS to easily create and manage patient profiles.

3

Monitor device connectivity at a glance on the Hub.

4

Track test orders and results via bidirectional connectivity with your PIMS.

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Bringing specialist-level medicine to your clinic

The Zoetis Virtual Laboratory offers deeper diagnostic insights that elevate patient care through combined in-clinic and online workflows. With results from your Hub, other point-of-care analysers and, as well as specialist support all easily available through ZoetisDx.com, you are empowered to make fast, confident, treatment decisions from the very first appointment.

  • Anytime* expert support
  • Best-in-class AI
  • Connected diagnostic insights
  • Discover the difference Zoetis Diagnostics can make in your clinic

    Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.

    Customer Service Ordering

    1800 022 442

    customerservice.au@zoetis.com

    Mon-Fri, 8:00am - 6:00pm AEST

    Zoetis Diagnostics Technical Support

    Monday - Friday 24 hours

    Saturday until 5 pm AEST

    1800 270 727

    dxsupport.au@zoetis.com

    Zoetis Reference Laboratories Customer Service, Support & Ordering

    Mon – Fri: 8:00am – 9:30pm ET

    Saturday: 9:00am – 8:30pm ET

    Sunday: Closed

    1-888-965-9652

    Need Technical Support?

    Our support team is available to answer product questions and provide guidance.

  • Discover the difference Zoetis Diagnostics can make in your clinic

    Contact us today to learn more about how our diagnostics portfolio can help elevate your patient care.

    Customer Service Ordering

    1800 022 442

    customerservice.au@zoetis.com

    Mon-Fri, 8:00am - 6:00pm AEST

    Zoetis Diagnostics Technical Support

    Monday - Friday 24 hours

    Saturday until 5 pm AEST

    1800 270 727

    Zoetis Reference Laboratories Customer Service, Support & Ordering

    Mon – Thurs: 8.00 a.m. – 9.30 p.m. GMT

    Saturday: 9.00 a.m. – 8.30 p.m. GMT

    Sunday: Closed

    1-888-965-9652

    Need Technical Support?

    Our support team is available to answer product questions and provide guidance.

    * Dependent on consultant availability.

    If you are a pet owner looking for treatment recommendations, please contact your veterinary surgeon.

    Request support
  • Request Support

    Use this form to make product inquiries, report a product related event, or raise a product quality issue, and a Zoetis Representative will be in touch.

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  • Request a demonstration

    Request more information

    Ready to see our diagnostic portfolio in action? Simply complete the form below and a Zoetis representative will be in touch to answer your questions and provide more information.

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    Request more information

    Request More Information

    Interested in hearing more about the new technology partnership with Covetrus Pulse™? Simply complete the form below to learn more or schedule an installation with a Zoetis Representative.

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    Request an Integration

    Request an Integration

    Use this form to request a bidirectional integration and a Zoetis representative will be in touch.

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